Small Format Story Telling

Cancellation Policy

Workshop Booking, Cancellation & Rescheduling Policy By booking a workshop through Beacon Creative Industries (BCI), you agree to this policy and our Liability Policy. BCI provides the facility only; workshops are operated by independent Workshop Providers who set certain terms. 1. Booking Your seat is confirmed once payment is processed. All participants must follow BCI facility rules and Provider instructions. 2. Participant Cancellations 7+ Days Before Workshop: Eligible for a full refund minus processing fees. Within 7 Days: Refunds are not guaranteed and depend on the Workshop Provider’s policy. You may receive a partial refund or credit if approved. No-Shows: Non-refundable. 3. Rescheduling Requests must be made at least 72 hours before the workshop. Approval depends on availability and the Provider. If allowed, you may be moved to a future session or issued a credit valid for six months. Requests within 72 hours cannot usually be accommodated. 4. Provider Cancellations If the Workshop Provider cancels or changes the date, you may choose a full refund or transfer to the next available session. BCI is not responsible for travel, lodging, or outside expenses. 5. BCI Facility Closures If BCI must cancel due to safety, weather, or operational issues, all participants receive a refund or rescheduling option. 6. Ticket Transfers You may transfer your ticket to another person up to 24 hours before the workshop. The new participant must agree to all policies. 7. Refund Processing Approved refunds are issued to the original payment method. Processing may take 5–10 business days, depending on the payment provider. 8. Agreement By booking, you acknowledge that BCI hosts the workshop space but does not run or supervise the instruction, and you accept the cancellation and rescheduling terms outlined above.